Care advice

To protect the crystal’s original radiance, Baccarat has introduced a line of crystal cleaning products.

Soin Douceur Lave-Vaisselle (Soft Care for Dishwasher)

These gentle care tablets are suitable for washing your crystal by hand or in the dishwasher, perfect for preserving the crystal’s radiance and shine.

Soin Eclat anti - statique (Brilliant care, anti-static)

This product repels dust, protects the crystal and builds resilience against marks.

Soin profond anti - tartre (Deep care, anti-scale)

After dissolving in warm water, this solution will remove odours and traces of mineral deposits which can dull crystal. Recommended for vases and decanters.

THE GLASSES CLEANING

By hand

Wash each glass separately so that they do not bump into each other.

Rinse the glass under running water, with the bowl facing down, and finish by rinsing the base

In the dish washer

Select the "fragile" or "average temperature" cycle on your dishwasher (Temperature should not exceed 40°).

Separate and prop up the glasses so that the force of the water does not move them or knock them into each other.

DRYING AND ARRANGING

Place the glasses on a thin cotton or linen cloth or on absorbent paper. Dry the glasses with caution by placing the thumb outside and turning the glass towards you. Always hold the glass by the stem to avoid excessive pressure.

Use a thin cotton or linen cloth (one which is not fluffy) and arrange the glasses in their boxes or place them upright.

THE DECANTERS

It is better not to leave the wine in the decanter after use and to rinse it immediately with clear water.

To absorb the humidity inside the decanter, place a long thin cloth or some absorbent paper inside the decanter and leave it in place for a few hours.

Should there be colored marks inside the decanter, place alcohol, vinegar and coarse salt inside, shake and rinse.

THE VASES

Better be safe than sorry !

In the long run, hard water can damage the crystal and leave a water line on the upper part of the vase.

If there is no mineral water available, it is recommended to change the water level daily when changing the water.

If your vase is heavy and bulky, and thus difficult to move, we suggest to not fill up the vase completely but to add water or even ice cubes on a daily basis.

LIGHTNING

The very large chandeliers must be maintained by experienced professionals who know how to take them apart, to clean each part and to place everything back correctly.

Small and medium sized chandeliers should be dusted regularly in order to avoid more integral cleaning procedures.

Put on a pair of cotton gloves soaked in methylated spirits and rub gently the crystal pearls and ornaments.

Methylated spirits evaporate very quickly, so soak your gloves into the spirits from time to time while cleaning. The result is astounding, but be careful not to clean around flames as methylated spirits are highly flammable.

Do not stick wax candles into candlestick holders by using melted wax!

We recommend the use of non-drip candles.

In case the wax sticks to the candlestick holders, gently wipe it away by using lukewarm water or methylated spirits.

We also recommend not to let the candles burn down entirely (leave approximately 3 inches standing). The contact with a flame could make the crystal burst.

DECORATIVE ITEMS

Clean them with a soft cloth.

Anti-static detergents help to protect the items from dust

As with any precious jewel, your Baccarat jewel requires particular attention as well.

Both, crystal and fine or precious pearls are sensitive to heavy or repetitive shocks.

It is recommended to avoid any contact with other jewels that could damage your jewel.

Please avoid as well any contact with substances which could damage their brilliance: perfumes, lacquers, detergents…

To maintain its brilliance, we suggest to clean your jewel with a soft cloth.

Pearls are materials made by living organisms, they contain water proteins. This is why we recommend to moisturize them from time to time by plunging them into light salted water, to rinse and to dry them. So they will stay brilliant.