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Shipping will be paused on October 31. Orders placed that day will ship the following business day.
Enjoy complimentary 2-day shipping on fragrance orders over $500
Shop now, pay later with Klarna – now available at checkout
Discover the world of Baccarat at our Meatpacking District pop-up - a luxurious preview of what's to come
Complimentary ground shipping on all orders
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Price on demand
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Contact us
Let us know if you have any questions -
Secure payment
Credit Card, Debit Card, PayPal, Klarna -
Shipping & Delivery
Complimentary shipping on all orders. Enjoy complimentary 2-day shipping on fragrance orders over $500. -
Returns
Returns within 30 days -
Art of gifting
Each product is delivered in a Baccarat red box bowed with white ribbon and accompanied by a gift bag
CONTACT US
Please contact Baccarat Customer Service with any questions at 1-800-221-6330 between 9:00am-5:00pm EST Monday-Friday, or by email at baccarat_us@baccarat.fr Please allow up to 24 hours for a response.
ART OF GIFTING
Each product is delivered in a Baccarat red box bowed with white ribbon and accompanied by a gift bag. When placing your order, you will also be able to write the message of your choice on a Baccarat gift card.
SHIPPING & DELIVERY
Two-day Delivery
Your order should arrive in 2 business days after shipping if ordered by 12:00 noon (EST). Please note 2 day orders placed after 12:00 noon (EST) Friday, or on Saturday or Sunday will be processed Monday and should arrive in 2 business days after shipping. Some zip codes are not available for this service.
Next day Delivery
Your order should arrive next business day after shipping if ordered by 12:00 noon (EST). Please note overnight orders placed after 12:00 noon (EST) Friday, or on Saturday or Sunday will be processed the following Monday and should arrive the next business day after shipping. Some zip codes are not available for this service.
SECURE PAYMENT
The total dollar amount of your order is allocated at the time your card is approved, although payment (transfer of funds) does not occur until the order ships. Credit Card, Debit Card, Apple Pay, PayPal and Klarna. Card payments are authenticated via the 3D Secure payment system. You can pay with Klarna in instalments, or in 30 days depending on the eligible countries. *Please find more information in Article 7 of our Terms & Conditions.
RETURNS
You have a period of 30 days to make a return from the reception of your parcel. Please find more information in the Terms & Conditions.
Fragrance returns - Unopened products may be returned within 30 days of purchase. Returns will not be accepted after 30 days from the date of receipt. Please find more information in the Terms & Conditions.