Baccarat at your service

Products

Baccarat pieces are guaranteed?

Are Baccarat pieces made in France?

How to verify the authenticity of a Baccarat piece?

How to identify a Baccarat glass?

How to identify Baccarat crystal?

How to identify a Baccarat chandelier?

How to authenticate a Baccarat Rouge 540 perfume?

Where to find the technical documentation of a product (dimensions, size guide, 2D/3D glosses...)

Where to order spare parts?

Maison Baccarat

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Where is Baccarat crystal made?

When did Baccarat begin signing its creations?

Services

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I have chipped a glass in my Baccarat set. Can I get it repaired?

Who can I contact to restore a product tarnished by time?

Who should I contact to have my chandelier restored?

Does Baccarat offer installation, cleaning or repair services for chandeliers and large pieces?

Where is the nearest store? How can I make an appointment at the store?

Pieces care

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Can I pour tea or coffee into Baccarat glasses?

Can I wash Baccarat crystal glasses in my dishwasher?

How to remove the color stain from the decanter or glasses?

Can I play sports / bathe / shower with a Baccarat jewel?

What to do when my glasses have become white / opaque?

How to clean a Baccarat vase?